Terms of Service

1. Acceptance of Terms

By accessing or using Citr ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Description of Service

Citr provides AI visibility tracking tools that help you monitor your brand's presence in ChatGPT and other AI assistants. The Service includes:

• Topic tracking and question generation
• Automated snapshot capabilities via browser extension
• Analytics and reporting dashboards
• Competitor analysis tools

3. Account Registration

To use certain features, you must create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

4. ChatGPT Integration

Our Service integrates with ChatGPT to provide AI visibility tracking. You acknowledge that:

• You must have a valid ChatGPT account and subscription (ChatGPT Plus required for web search features)
• You are responsible for complying with OpenAI's terms of service
• We use your ChatGPT session only for the purpose of running automated snapshots
• ChatGPT responses may vary and we do not guarantee specific results

5. Acceptable Use

You agree not to:

• Use the Service for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service
• Share your account credentials with others
• Use automated tools to access the Service (except our official extension)
• Resell or redistribute the Service without authorization

6. Subscription and Billing

Certain features require a paid subscription. By subscribing, you agree that:

• Subscriptions are billed in advance on a monthly or annual basis
• Subscriptions automatically renew unless cancelled
• Refunds are provided at our discretion
• We may change pricing with 30 days notice

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Citr and are protected by international copyright, trademark, and other intellectual property laws.

You retain ownership of any content you provide. By using the Service, you grant us a license to use your content solely to provide and improve the Service.

8. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to our collection and use of data as described therein.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT GUARANTEE THAT:

• The Service will be uninterrupted or error-free
• Results will be accurate or reliable
• The Service will meet your specific requirements

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CITR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES RESULTING FROM YOUR USE OF THE SERVICE.

11. Termination

We may terminate or suspend your account at any time for violations of these Terms. You may cancel your account at any time through your account settings.

Upon termination, your right to use the Service will immediately cease.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes by email or through the Service. Continued use after changes constitutes acceptance.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Citr operates, without regard to conflict of law provisions.

14. Contact

For questions about these Terms, contact us at legal@citr.app