Question 1

What is ChatGPT visibility?

Accepted Answer

ChatGPT visibility measures how often your brand appears when people ask ChatGPT questions about your industry. With 300M+ weekly users, being cited in ChatGPT responses drives real traffic and credibility.

Question 2

How does Citr track my brand?

Accepted Answer

We ask ChatGPT real questions about your industry and capture everything: the sources it researches, the citations it includes, and where you rank vs competitors.

Question 3

Why only ChatGPT?

Accepted Answer

ChatGPT has 80%+ market share of AI assistants. We'd rather give you deep, actionable insights on the platform that matters most than shallow data across many.

Question 4

Can I track competitors?

Accepted Answer

Yes! All plans include competitor tracking. Starter tracks 3 competitors per topic, Pro tracks 10, and Agency offers unlimited competitor tracking.

Question 5

What's the difference between Starter, Pro, and Agency?

Accepted Answer

Starter ($29/mo) is for individuals with basic tracking. Pro ($79/mo) adds Deep Insights, daily scheduling, and white-label reports. Agency ($199/mo) unlocks Strategic Playbooks, Content Briefs, and API access for power users.

Question 6

What happens after the trial?

Accepted Answer

After your 14-day free trial, choose a paid plan to continue. Your account will pause if you don't upgrade — we never charge without consent.

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