All Case Studies
Case Study

Managing AI Visibility for 12 Enterprise Clients

How a leading agency uses Citr to deliver measurable AI search results across their client portfolio.

September 10, 20247 min read
GA

GrowthPath Agency

Marketing Agency

Key Results

+85%
Avg. Improvement
12
Clients Managed
20hrs/wk
Time Saved
+$240K
New Revenue

The Challenge

GrowthPath Agency needed to add AI visibility services to their offering, but lacked the tools to track and report on client performance in ChatGPT and other AI assistants. Their enterprise clients were asking about AI search, but the agency had no way to demonstrate value.

The Solution

GrowthPath adopted Citr as their AI visibility platform, using it to track all 12 enterprise clients. Citr's reporting features let them deliver professional, data-driven insights that justified premium pricing.

## The Challenge

GrowthPath Agency had built a successful business helping enterprise clients with SEO and content marketing. But clients were increasingly asking about AI search visibility.

"Every other call, clients would ask 'Are we showing up in ChatGPT?'" recalls Jennifer Liu, Managing Director. "We had no answer. We couldn't track it, couldn't measure it, couldn't report on it."

The agency tried manual monitoring, but it was impossibly time-consuming. They needed a scalable solution.

Building a New Service Line

GrowthPath evaluated several tools before choosing Citr. The deciding factors were:

  1. **Multi-client management** - One dashboard for all 12 clients
  2. **Professional reporting** - Export-ready reports for client presentations
  3. **Competitive analysis** - Essential for strategic recommendations
  4. **Trend tracking** - Show improvement over time

Within a week, all 12 clients were set up and running their first audits.

The Agency Workflow

GrowthPath developed a standardized workflow:

Monthly: Run comprehensive audits for each client Weekly: Monitor visibility scores and competitive movements Quarterly: Deep-dive analysis with strategic recommendations

Each client received a monthly report showing their AI visibility metrics, competitive positioning, and prioritized action items.

The Results

The new service line transformed GrowthPath's business:

  • Average client visibility improved 85% within first 6 months
  • The agency saved 20+ hours per week on research and reporting
  • New AI visibility retainers added $240K in annual revenue
  • Client retention improved as they saw measurable, unique value

"AI visibility is now our fastest-growing service," says Liu. "Clients love getting data they can't get anywhere else. Citr made this entire service line possible."

Citr gives us the data to prove AI visibility value to our clients. It's now a core part of every engagement and a significant revenue stream.

Jennifer Liu

Managing Director, GrowthPath Agency

AgencyEnterpriseClient ServicesReporting
Now accepting beta users

Ready for results like these?

Join brands already tracking their AI visibility and finding new growth opportunities.